RESOLUTION INPLANT SERVICES was formed by three long-time colleagues, Scott Chomos, Chris Nemeth, and Dan Ransom in the spring of 1998. Our mission? Build a service group specializing in inkjet products for the manufacturing and packaging industries. And that’s just what we did!
In our first year of business RESOLUTION became the exclusive Canadian distributor for MN JET PRINTER SERVICES Inc., providing a complete and comprehensive supply of parts and repairs for Domino inkjet printers.
"RESOLUTION... the quality of not allowing difficulties or obstacles to affect one’s purpose." RESOLUTION INPLANT SERVICES certainly lives up to its name.
A year later RESOLUTION became an accredited Canadian distributor for EBS INKJET GmbH. In 2008, EBS opened an office in Libertyville Illinois and EBS USA was born. Using our service experience, combined with the extremely high quality and reliability of the EBS Inkjet printers, RESOLUTION is in the position to make EBS the name in modern inkjet printers.
As all inkjet customers know, fluids are the lifeblood of all inkjet printers. In 2016 RESOLUTION became the Canadian distributor for iimak inks, make-ups and washes. Through iimak, RESOLUTION offers the best aftermarket fluids for most Domino, Videojet, Willett, Imaje and Lynx inkjet printers.
In 2004 Mr. Ransom retired and the company continues to grow through the management of Mr. Chomos and Mr. Nemeth
What Our Clients Say
With more than 60+ years of experience, we have helped countless production companies in food and beverage, pharmaceutical and steel manufacturing keep their inkjet printers running reliably.
“We found Resolution on the internet and purchased our printers back in 2006. We already had experience with industrial inkjet printers and knew what bad machines and poor support was all about. Scott and Chris deliver on everything they said they would…quality machines and excellent service. They answer the phones every time and when we need them, they are there. Every time.”
Darrell C.
Production Manager
MG Chemicals
We were introduced to the EBS printers when talking with one of our sister plants in Ontario. They told us they were so impressed with not only the printers, but also with the fast response from the guys at Resolution.
The two different Inkjet brands we had here for years were not very reliable and the service, while local, didn’t meet our expectation. Now we get clear crisp print from the EBS printers consistently and when needed we phone Resolution any time of day or night for assistance of any kind.
After a short learning curve we now find the printers easy to use. I would recommend Resolution and EBS Inkjet printers to anyone.
Tristan
Maintenance Manager
Nova Tube
After meeting Chris and Scott at a trade show, we bought a reconditioned EBS6100 in February 2015 for our first mobile canning line. Resolution helped us with everything; payment terms, set up, training, and most importantly, on-going support.
As we grew, we stayed with Resolution and are using new EBS models for all of our inkjet date coders. Technical support, either by phone or on-site, by Chris and Scott is unbeatable. Ordering supplies is simple and consistent, and everything we need is always in stock. I can't speak highly of them enough!
Steve Vowles
Canning Line Manager
Vessel Packaging
Christopher Nemeth
Co-FounderBorn in Hamilton, Ontario and raised in nearby Burlington, I now live in a quiet town in Norfolk County.
My career in the Inkjet Industry began in 1990 after graduating from Hamilton’s Mohawk College in 1989.
Working in this busy fledgling industry as a Service Technician during the 1990’s taught me a lot about Service, Customer Service, and the interaction of Customer-and-Vendor. It was with these skills and experiences that I partnered with Scott Chomos to create Resolution Inplant Services Inc in 1998. These skills have translated into a growing customer base of long lasting, loyal customer relationships.
I often say that after over 30 years in the industry there isn’t an inkjet application that I haven’t experienced, yet something new always shows itself. This is what keeps me enthused about this business and I look forward to learning about how we can help your business.
Scott Chomos
Co-FounderBorn and raised in Tillsonburg, a small farming community in southwestern Ontario, I spent many a summer working in the tobacco fields. Farm work is honest and unrelenting, but is a rewarding experience.
I moved to Burlington in 1987 and enrolled at Mohawk College, studying electronics technology.
My inkjet career started in 1994 working for Canadian Inkjet Systems, now Domino Canada, as a Service Technician.
After four years on the road, I built a lot of personal and professional relationships with customers. Having earned their trust and confidence, I began to see their frustrations dealing with a large corporation. A Service Technician has all the responsibility of getting production lines up and running - no inkjet, no production. Unfortunately, I had no authority to address many of their questions and concerns. On-site issues with pricing, delivery and performance guarantees were left unfulfilled.
I knew there had to be a better way. This was the genesis of RESOLUTION, and we continue to provide the best customer service in the industry.
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